Question 1

What type of products are available at Health & Glow stores?

Accepted Answer

Health & Glow offers a wide range of skincare, haircare, makeup, men's grooming, fragrances, personal hygiene, and wellness products from trusted brands.

Question 2

What haircare options are available at Health & Glow stores?

Accepted Answer

We stock a variety of haircare solutions, from daily-use shampoos and conditioners to intensive hair masks and nourishing oils. Whether you are looking for routine care or targeted treatments, you can find them all here.

Question 3

Does the store carry haircare and men’s grooming products?

Accepted Answer

We have dedicated sections for both haircare and men's grooming. You will find everything from shampoos and conditioners to beard care and styling products.

Question 4

Are there hair supplements or wellness gummies available in the health section of Health & Glow stores?

Accepted Answer

Yes, our wellness section includes health supplements like biotin gummies and multivitamins to support your hair and overall self-care routine.

Question 5

Does Health & Glow carry Korean skincare (K-Beauty) products?

Accepted Answer

Yes, Health & Glow carries popular Korean skincare brands known for their innovative formulas. Brands like Quench, Mirabelle, and more are frequently available, catering to the growing demand for K-beauty routines.

Question 6

How can I check if a specific product or brand is in stock?

Accepted Answer

You can check product availability through our official mobile app, website, or by contacting customer care.

Question 7

Can I get a makeover or makeup assistance at the Health & Glow store?

Accepted Answer

Yes, our trained beauty advisors offer in-store makeovers and personalized shade-matching. They can help you explore different looks and provide expert guidance on choosing the right products for your skin tone.

Question 8

Does Health & Glow offer free skin analysis services or a free Skin Analyzer?

Accepted Answer

Yes, stores provide complimentary skin analysis services using a Skin Analyzer, where trained beauty advisors can assess your skin type and recommend suitable products based on your individual needs.

Question 9

Do the staff at Health & Glow help with choosing products for sensitive skin?

Accepted Answer

Our trained beauty advisors are experts at identifying gentle products. They provide personalized guidance to help you find non-irritating options for sensitive skin.

Question 10

Is personalized product guidance available for shoppers in-store?

Accepted Answer

Yes, our staff is specifically trained to offer helpful product guidance. Whether you are looking for a new category or need help understanding how to use a product, our team is happy to assist you in person.

Question 11

Are all products sold at Health & Glow 100% genuine and authentic?

Accepted Answer

Yes. Health & Glow guarantees 100% authentic products sourced directly from authorized brand distributors and manufacturers.

Question 12

How does Health & Glow maintain the quality of its products?

Accepted Answer

Health & Glow ensures product quality by sourcing directly from brands and maintaining a strictly controlled environment in-store. As a trusted retailer, it adheres to high standards to ensure all beauty and wellness items are authentic.

Question 13

What are the standard operating hours for Health & Glow stores?

Accepted Answer

Most Health & Glow stores operate daily from 10:00 AM to 9:30 PM. Operating hours may vary slightly on public holidays or depending on local regulations.

Question 14

Are Health & Glow stores open on weekends and public holidays?

Accepted Answer

Yes, standard retail outlets remain open throughout weekends and most public holidays to cater to your shopping convenience.

Question 15

What payment methods are accepted at Health & Glow stores?

Accepted Answer

We accept cash, credit cards, debit cards, popular UPI apps (Google Pay, PhonePe, Paytm), digital wallets, and Health & Glow gift vouchers.

Question 16

Can I request a digital invoice or copy of my bill?

Accepted Answer

Yes, e-bills can be sent directly to your registered mobile number via SMS or WhatsApp upo request during checkout.

Question 17

What is the return and exchange policy for products purchased in-store?

Accepted Answer

Unopened, unused, and undamaged products in their original packaging can be exchanged within the designated policy window when accompanied by a valid store receipt. Hygiene-sensitive products (e.g., opened cosmetics, personal care items) are strictly non-returnable.

Question 18

What should I do if I purchase a damaged or defective item?

Accepted Answer

Please bring the item along with the original tax invoice to any nearby Health & Glow store, or reach out to Customer Support immediately for a quick resolution.

Question 19

How does the Health & Glow loyalty/rewards program work?

Accepted Answer

Customers earn reward points on every qualifying purchase by providing their registered mobile number at checkout. Points can be redeemed for discounts on future shopping orders.

Question 20

How can I reach Health & Glow Customer Support?

Accepted Answer

You can reach Customer Support via email at support@healthandglow.com or by calling our national helpline number listed on the official website.

Question 21

Health & Glow - VR Chennai Mall

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